Privacy Policy
Privacy Policy
At OakNest Furnishings, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your information in accordance with data protection regulations.
1. Who We Are
OakNest Furnishings Ltd is the data controller responsible for your personal data. Our contact details are:
OakNest Furnishings Ltd
128 City Rd, London EC1V 2NX, UK
Email: [email protected]
Tel: (0203) 815 8008
Registered No: 12345678
VAT Registration No: GB 123 4567 89
2. Information We Collect
We collect and process the following types of personal data:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Usage Data: IP address, browser type, device type, pages visited, and duration of visits.
3. How We Use Your Information
- Order Fulfillment: To process and deliver your orders, including sending order confirmations and updates.
- Customer Support: To respond to your inquiries and provide support.
- Marketing: To send you promotional emails (only if you’ve given consent).
- Improvement: To analyze and improve website performance and user experience.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
- Consent (for marketing and cookies)
5. Sharing Your Data
- We share data only with trusted third-party service providers (e.g., payment processors, delivery companies) strictly for business purposes.
- We do not sell, rent, or trade your personal data to third parties.
- We may disclose your data to legal authorities if required by law.
6. Security of Your Information
We implement robust security measures to protect your data, including:
- SSL encryption
- Secure servers and firewalls
- Restricted access to authorized personnel only
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- File a complaint with the relevant data protection authority
8. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Understand website usage patterns
- Offer personalized content
- Provide relevant advertising
You can manage your cookie preferences through your browser settings or opt out using our cookie banner.
9. Opt-Out Options
You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via our website or email. Please review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, you may contact us:
OakNest Furnishings Ltd
Email: [email protected]
Tel: (0203) 815 8008
128 City Rd, London EC1V 2NX, UK
We are committed to handling your information with care, transparency, and in full compliance with applicable privacy laws.
